Privacy Policy

PRIVACY POLICY

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from ThatGoodFood.com, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address to provide us with information about your browser and operating system.

With your permission, we may send you emails about our store, new products, promotions, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it for that specific purpose.

If we ask for your personal information for a secondary reason (such as marketing), we will either ask you directly for your expressed consent or give you the option to decline.

How do I withdraw my consent?
If after opting in, you change your mind, you may withdraw your consent for us to contact you or to continue the collection, use, or disclosure of your information at any time by contacting us at [email protected].

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - HOSTING PLATFORM

Our store is hosted on Big Cartel, which provides us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Big Cartel’s data storage and databases, which are hosted securely. Big Cartel takes precautions to ensure your information is protected from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

SECTION 5 - THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information as necessary to perform the services they provide.

However, certain third-party service providers, such as payment processors, may have their own privacy policies regarding the information we must provide to them. For these providers, we recommend reviewing their privacy policies to understand how your information will be handled.

Some providers may be located in different jurisdictions than you or us. If you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.

SECTION 6 - SECURITY

To protect your personal information, we follow industry best practices and take reasonable precautions to prevent misuse, loss, unauthorized access, disclosure, alteration, or destruction.

If you provide us with credit card information, the data is encrypted using secure socket layer technology (SSL). While no method of transmission over the Internet or electronic storage is 100% secure, Big Cartel follows PCI-DSS standards and generally accepted industry practices.

SECTION 7 - COOKIES

Big Cartel uses cookies to provide a reliable and personalized shopping experience. Examples include:

  • _bigcartel_session: Stores information about your current shopping session.

  • _bc_cart_id: Tracks your active shopping cart.

  • _bc_user_id: Identifies returning customers to help improve checkout.

  • _bc_visit: Records the number of visits for analytics and performance.

  • _bc_device: Helps adapt the store to your device type for better usability.

You can choose to opt out of cookies or clear them through your browser settings, but please note that some features of the store may not function properly without them.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or you have given consent for your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes take effect immediately upon posting on our website. If we make material changes, we will notify you here that it has been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to:

  • access, correct, amend, or delete any personal information we have about you,

  • register a complaint, or

  • request more information,

please contact our Privacy Compliance Officer at:

📧 [email protected]
📬 ThatGoodFood.com – Privacy Compliance Officer
Owings Mills, Maryland, USA